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General Questions

Piccalio Package Protection covers lost, stolen, and damaged items that fit the following criteria. Review the policies to understand what lost, stolen, and damaged items Piccalio Package Protection will cover.

What is Piccalio Package Protection?

Piccalio Package Protection is insurance for your order! It covers lost, stolen, and damaged items that fit the crtiteria listed in our Piccalio Package Protection Policies. Review the policies to understand what lost, stolen, and damaged items Picca

Lost Items Policies

*Please note: Piccalio Package Protection timeframes for filing apply.

Stolen Items Policies

Note: Depending upon the jurisdiction, a false police report may be charged as a misdemeanor or a felony. If you believe that your package was stollen and you are able to provide an official police report, please reach out to us here. Please include

Damaged Items Policies

Shipping times are updated regularly on the product page for all pre-orders and back orders. If your order is still in making process you will receive an email notification as soon as it's dispatched and on the way to you. At that time, Piccalio Pack

General Policies

Order Issue Resolution Expectations

When an order issue is reported and resolved, the product will either be reordered or refunded depending on in-stock availability and the percentage of discounts received. In some cases, order issues may not be approved per the Piccalio Package Prote

Do you have a phone number?

Yes! You can reach us at 805-768-4617. Please note that email is the best and quickest way to reach us as our email response time is 24-48 business hours. If you'd prefer to speak over the phone, kindly leave a voicemail and a member of our team will