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Returns, Exchanges, Warranty

Return, Exchange and Warranty Policies

What is your return policy?

Return requests can be made within 30 days of the date you’ve received your item. At Piccalio, we are doing our part in building a sustainable future and leaving behind a brighter world for future generations. We try our very best to practice

Do you offer warranty on your products?

Yes, we do. Products sold by Piccalio on Piccalio.com are guaranteed against defects in materials and workmanship for a period of twelve (12) months from the date of original purchase. The warranty is valid only under normal use of the product and

How do I exchange an item?

Currently Piccalio does not process direct exchanges. We ask that you return the merchandise for a refund and place a new order for the preferred item(s) at your earliest convenience. Returns are subject to our Return Policy.

How do I handle returns and receive my refund?

When you decide to return an item you purchased, we make the process smooth and hassle-free. First, a pre-paid return label will be attached to an email we send to you. Properly package your item, ensuring it's secured and that if multiple items are