I accidentally created two accounts, can I merge them?
Yes, we can assist with that! Just reach out to our support team, and we’ll help merge your accounts so all your points and information are consolidated in one place.
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Technical Issues/Troubleshooting
I made a purchase on a partner site that sells Piccalio products, can I still get points?
Points and rewards are only available for purchases made directly on Piccalio.com. Purchases from partner sites, like Babylist, are not eligible for points.
I made a purchase without logging in, can I still get points?
Yes! You have 31 days from the date of your purchase to join the loyalty program and have your points credited to your account. Be sure to sign up within that timeframe to start earning rewards!