What are partner products?
Partner products are items from other trusted brands that we offer on Piccalio.com. We choose these products because they align with our values for quality, safety, and thoughtful design for families.
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Partner Products
Will my order arrive in multiple shipments?
Yes. All items in a Piccalio order will ship separately. You will receive a tracking number for each shipment.
Can I return a partner product?
If you're requesting a return or reporting an issue with a partner product (an item sold on our site but not made by Piccalio), please reach out to our customer support team at [email protected]. These requests may differ from our standard return po
Do partner products qualify for loyalty points?
No, only Piccalio-branded products are eligible for earning Piccalio Points. Partner products do not qualify for loyalty points or discounts. If you're ever unsure whether an item qualifies, feel free to reach out to us at [email protected] or check
Can I use discount codes on partner products?
Piccalio does not typically offer promotions or discounts. However, in the event that we do, partner products (items not made by Piccalio) are excluded unless explicitly stated on the product page.
Are partner products covered by Piccalio’s warranty?
No, partner products are not covered under Piccalio’s warranty. However, they are typically covered by the partner brand’s own warranty. If you experience any issues, please reach out to our Customer Care team at [email protected], and we’ll be happ