How do I handle returns and receive my refund?Updated 4 months ago

When you decide to return an item you purchased, we make the process smooth and hassle-free. First, a pre-paid return label will be attached to an email we send to you. Properly package your item, ensuring it's secured and that if multiple items are being returned, each one has the correct label attached. After you send your return back to us, please allow 2-5 business days for our team to process the return and issue your refund.

Once the process is complete, you will receive an email notification confirming your refund. If your order status indicates that the item has been returned but you haven't received a refund yet, the return may still be in the processing phase. At any point, if you need a status update or have other questions, do not hesitate to reach out to us. We are here to assist you!